The best way to improve your training services is to ask your customers what they think about them, why did they book with you? what did they like and what did they dislike? would they book with you again and would they recommend you to their friends and colleagues?.
Genius makes asking these questions and gathering the responses simple with Customer Feedback Surveys.
Some of the most common questions that our clients ask their customers are;
Genius was developed from scratch with GDPR compliancy built in.
GDPR (General Data Protection Regulations) means that you must secure all customer data that you process and/or store. If you use Microsoft Excel or something similar and store this data on your own computer it is not secure.
The most secure way to store customer data is using a cloud based Training Management System and Genius is fully GDPR Compliant.
Book your Free Online Demo now to see how Genius will improve your business!
Genius saves us time by managing all of our bookings in one place with Genius Pay and just one click to send joining instructions.
We can manage trainers with individual diaries and course availability is easily displayed for us and our customers.
Not only that, our customers really like it too, it ties in with our branding and is simple to use.
It really is Genius!
Barry Hunt - UK Training
Read More Testimonials
Stripe is a secure credit/debit card payment solution which is fully integrated into Genius and the website integration.
This means that when you implement the website integration you can instantly use Stripe to accept secure online credit / debit card payments via your website with no setup or integration.
When you use Stripe you don't need a merchant account with your bank or card processing company such as Worldpay or Sagepay as Stripe does it all.
There is no setup fee, no monthly minimum charges, no ongoing monthly charges, you just pay 1.8% + 20p per transaction, which is much lower than banks and payment processing companies together.
You have full control over your payments via Stripe's control panel and the payment is sent direct to your bank account from the customers card.
Stripe is also fully integrated into Genius Training Management System allowing you to accept card payments for orders placed over the telephone.
Genius is in the cloud, your data is always available on demand, on all devices.
Repetitive tasks are automated, streamlining your processes and raising efficiency.
View instant, real-time KPI's, revenue, expenses, profit and loss.
Your clients/learners can track & manage their qualifications with the Client Platform.
Subcontract/Freelance trainers have Free access to manage diary & registers.
Training & support by telephone, email and screen sharing included.
Quick website integration, accept bookings from your website increasing revenue .
Accept secure card payments with Stripe fully integrated into Genius.
Designed from scratch with GDPR compliancy built in.